Services Area
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Over 2,800 dealers in:
- Delaware
- Maryland
- North Carolina
- South Carolina
- Virginia
Providing Auto Loans for People with Credit Problems
- How much money do I need for a down payment?
- How long do I have to be employed?
- Will purchasing an auto through AMAC help my credit score?
- Can I buy a car from an individual?
- Do I have to call in every month for a code?
- How do I enter my code?
- Does the Passtime unit have to stay on my car?
- How do I enter the emergency code?
- Why is my car beeping when I first crank it?
- Can I make a payment over the phone by debit or credit card?
- I paid my bill with a check and only got a code for 14 days. How do I get a code that lasts till my next payment is due?
- I’ve mailed my payment in but Ace has not received it. Can I still have a code?
- I’ve lost my remote or my remote is not working. Can Ace put the code in for me so I can crank my car?
- My car has been stolen. Can the Passtime be used to track my car or to disable it?
- My code was accepted and the Passtime emits a chirp sound when I try to crank up my car, but my car still won’t crank. What is wrong?
- When do I have to put in the code for my Passtime?
Q. How long do I have to be employed?
A. There is no minimum employment time. If it is less than 3 months it will be reviewed by an underwriter.
A. There is no minimum employment time. If it is less than 3 months it will be reviewed by an underwriter.
Q. Will purchasing an auto through AMAC help my credit score?
A. If your account stays open at least 12 months and your account is current, then yes it will help improve your credit score.
A. If your account stays open at least 12 months and your account is current, then yes it will help improve your credit score.
Q. Do I have to call in every month for a code?
A. Yes. Every time a payment is made, the customer needs to call in to get their code from the Passtime department.
A. Yes. Every time a payment is made, the customer needs to call in to get their code from the Passtime department.
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Q. How do I enter my code?
- Sit in the driver seat, and aim the remote at the sensor.
- Press Pay. (You should hear a beep)
- Enter the code in with the remote. (You should hear a beep each time you enter a number)
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Q. Does the Passtime unit have to stay on my car?
A. Yes. The Passtime unit has to stay on the car until the loan has been paid off. At the time of payoff, an appointment will be made by Ace with the help of the customer to have the Passtime removed.
A. Yes. The Passtime unit has to stay on the car until the loan has been paid off. At the time of payoff, an appointment will be made by Ace with the help of the customer to have the Passtime removed.
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Q. How do I enter the emergency code?
A. An emergency code can only be entered after the current code expires. To enter the emergency code, press the number 9 button six times in a row. Do not press the Pay or Clear buttons.
A. An emergency code can only be entered after the current code expires. To enter the emergency code, press the number 9 button six times in a row. Do not press the Pay or Clear buttons.
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Q. Why is my car beeping when I first crank it?
A. The Passtime is emitting warning beeps to remind the customer that a payment is due within 1 – 2 days.
A. The Passtime is emitting warning beeps to remind the customer that a payment is due within 1 – 2 days.
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Q. Can I make a payment over the phone by debit or credit card?
A. Yes – through Western Union Quick Collect, otherwise payments can be made over the phone with a check. There is a $14 processing fee for this payment method. A code can be given for a check by phone and will be 14 days long.
A. Yes – through Western Union Quick Collect, otherwise payments can be made over the phone with a check. There is a $14 processing fee for this payment method. A code can be given for a check by phone and will be 14 days long.
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Q. I paid my bill with a check and only got a code for 14 days. How do I get a code that lasts till my next payment is due?
A. Make your payment through Western Union Quick Collect, or mail in a money order or a certified check, and your code will last until your next payment is due.
A. Make your payment through Western Union Quick Collect, or mail in a money order or a certified check, and your code will last until your next payment is due.
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Q. I’ve mailed my payment in but Ace has not received it. Can I still have a code?
A. Yes. Depending on how many days past due the account is, Passtime can authorize a temporary code for a couple of days to allow the payment to be received.
A. Yes. Depending on how many days past due the account is, Passtime can authorize a temporary code for a couple of days to allow the payment to be received.
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Q. I’ve lost my remote or my remote is not working. Can Ace put the code in for me so I can crank my car?
A. No. The Passtime codes have to be entered into the unit with the remote. There is not a way for Ace Motor Acceptance to override the system and enter the code. Ace Motor Acceptance can mail a new remote to the customer for a charge of $40, or $60 for overnight mail.
A. No. The Passtime codes have to be entered into the unit with the remote. There is not a way for Ace Motor Acceptance to override the system and enter the code. Ace Motor Acceptance can mail a new remote to the customer for a charge of $40, or $60 for overnight mail.
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Q. My car has been stolen. Can the Passtime be used to track my car or to disable it?
A. No. The Passtime cannot track the vehicle unless it has GPS capabilities. Ace Motor Acceptance cannot disable the vehicle through the Passtime unit. The Passtime unit will have to count down days until it disables itself.
A. No. The Passtime cannot track the vehicle unless it has GPS capabilities. Ace Motor Acceptance cannot disable the vehicle through the Passtime unit. The Passtime unit will have to count down days until it disables itself.
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Q. My code was accepted and the Passtime emits a chirp sound when I try to crank up my car, but my car still won’t crank. What is wrong?
A. The car battery has low voltage. The sound the Passtime is making indicates low voltage. Even if everything in the car comes on (i.e. lights, radio, etc) the battery might not have enough voltage to crank the vehicle. Jump start the battery or replace the car battery if needed.
A. The car battery has low voltage. The sound the Passtime is making indicates low voltage. Even if everything in the car comes on (i.e. lights, radio, etc) the battery might not have enough voltage to crank the vehicle. Jump start the battery or replace the car battery if needed.
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Q. When do I have to put in the code for my Passtime?
A. The Passtime code needs to be entered on the day it is generated and received. If the code is not entered on this date, then the code will not work.
A. The Passtime code needs to be entered on the day it is generated and received. If the code is not entered on this date, then the code will not work.